Skip to main content

About Ideal Air

Hi there,

My name is Andrew and I’m the founder and owner of Ideal Air. Starting the business in 2002, our simple approach to good old fashion communication service and values, while utilizing modern technology has enabled us to build and grow to being one of Australia’s most well-known residential and commercial service companies in the air conditioning sector.

Our Staff

As so many of us spend bulk time with the people at work, we are very thorough in who we hire. We find likable people, with a positive attitude towards life in general. In doing so we all work well together which is constantly being proven by the fantastic feedback we receive almost daily.

Our trades people, being the real face of the business must have a minimum of 7 years’ experience with proven competency in the trade, fantastic communication skills and clean up after themselves.

We also make sure they are compliant and good citizens by getting a police check done on them.

The benefits to using ideal air that set us apart from the rest?

Communication and job logging:

Our communication from office staff to trades men is great. All of our jobs are logged onto our electronic system. Each job is updated as further works are carried out. If at any time in the future you require info on your specific job we’ll have it. We keep a record of everything that has taken place in relation to a specific job.

On the way alert:
Our trades man will text or phone you half an hour before he’s expected to arrive at your place.

On time promise:
If you’re like me you can’t stand it when people are late. Therefore if we are not on time we will deduct $50 from your invoice. Punctuality is extremely important to us.

Up front pricing:
You will be informed of our costs before we log your job in. If any further work is required we will provide you with a quotation which you need to approve before any further work is carried out. So you’re always in the loop.

Guaranteed work:
If the system fails due to the particular work carried out by Ideal Air we well return and rectify free of charge.

You will receive a service pack:
Once your job has been finalised you’ll receive a hand over pack in the mail offering a chance to give feed back on the service you received, also included are home energy saving tips to lower your bills.

We are local:
Yes we have branched out to all the above states, however when you call on Ideal Air You will be using our local to you trades men. Often living within three to four suburbs of you. So you will be supporting the local community. By excelling in these areas where so many fail we have managed to keep our clients coming back to us year after year for their annual service and repairs.

Want to book now?

There are only two simple steps:

1. Fill out the online booking form with your desired date, time and a brief description of how we can help. You will then receive a reply email informing you of the price for our call out fee which includes the time required.

2. We’ll contact you to confirm the appointment and will also inform you of the cost once again. So you’re not left wondering.

And that’s it…. We take care of the rest for you.

Please check out the rest of the web site. There are great tips in the trouble shooting section as well as downloadable manuals for most types and brands of heating and cooling systems.

Thank you for taking the time to read this page I hope it has been helpful, and we all hope we can be of service to you.

Kind regards,
Andrew Bishop
And the rest of the team at Ideal Air

Ideal Air partners logo
Lighthouse foundation logo
Zip Pay partners logo

With so many years of experience fixing and repairing air conditioning systems, you can trust Ideal Air for the best results.

We can professionally maintain all brands and types of air conditioning, heating and cooling systems including:

  • Ducted Reverse CycleDucted Reverse Cycle
  • Split SystemsSplit Systems
  • Central Air ConditioningCentral Air Conditioning
  • Reverse Cycle Ducted SystemsReverse Cycle Ducted Systems
  • Reverse Cycle Multi Split SystemsReverse Cycle Multi Split Systems
  • Room Air ConditionersRoom Air Conditioners
  • Ducted Gas HeatersDucted Gas Heaters
  • Evaporative Cooling SystemsEvaporative Cooling Systems


Cooling Services

Why Regular Maintenance is Essential for Your System?

Regular servicing and maintenance are critical for the optimal performance of your air conditioning and heating systems, much like they are for your vehicle.

Routine maintenance significantly reduces the likelihood of system failure and extends the lifespan of your investment.

Additionally, regular service helps to decrease your energy usage, which ultimately leads to financial savings in the long term.

More Info

Cooling Repairs

Below is a brief overview of some of the steps we take while servicing your cooling system. This is not an exhaustive list, and we perform additional checks and resolve issues as they arise.

  • Ensure flare nuts are securely tightened to prevent gas leaks
  • Examine and secure all electrical connections
  • Assess the current draw of electrical components
  • Inspect the entirety of the ductwork for any air leaks
  • Verify that the system is achieving the correct airflow

For a comprehensive list specified for each type of air conditioning system, please click 'more info' below.

More Info

Ducted Heating

  • It is crucial that ducted gas heating units receive regular maintenance and service from qualified professionals to ensure safe operation and peak performance.
  • Neglecting to service heaters properly can lead to costly repairs and pose a hazard to you and your loved ones.
  • One of the risks of improperly serviced gas heating systems is the potential for carbon monoxide leaks, often caused by unvented gas.
More Info


  • Our team has been delivering expert services and repairs for over two decades.
  • We take great pride in our swift response times and unwavering commitment to excellence, efficiency and dependability.
  • We advise that all heating and cooling systems undergo servicing every winter, when they are subject to more frequent use.
More Info


Repairs, Service & Installations to all major heating and cooling systems